• Overview
  • Food & Beverages
  • Guest Services



In a survey we carried out with The Caterer in Spring 2016, 92% of hoteliers said they see mobile ordering technology playing a role in the future of their business. However, only 19% of respondents had turned to a mobile ordering app for their solution.

Mi-Room is the future of room service mobile ordering in hotels.

As cloud-based technology, hotel guests can instantly access a menu of your complete range of guest services from their own internet-enabled mobile device (including phones, tablets and laptops), without the hassle of downloading an app.

Customers can browse your guest room services, order, pay or charge an order to their room from their very own device through a platform that can seamlessly integrate with your existing EPoS system. Mi-Room’s HTML functionality means the simply designed interface can be fully tailored to your hotel’s branding as well as customised to display your venue’s specific services, allowing for daily updates.

The chances are you already have a quality Wi-Fi network installed to meet your guests’ demand. Mi-Room is the simple mobile ordering solution that leverages revenue from your Wi-Fi pipe, operating on a low-cost SaaS model with little or no capital expenditure. With 65% of hotel guests connecting to Wi-Fi within seven minutes of checking-in, you can be sure the services you want them to see are conveniently accessible from the moment they walk through the door.

Mi-Room promotes and upsells the key services that contribute to your hotel’s ancillary revenue, whether that’s enhancing your guests’ stay through concierge services, spa treatments or an extensive food and beverages menu.

Mi-Room’s key features Watch the video to see how it works